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One day before my TOEFL and you didnt fulfill the 24 hours

jackoal
02/02/17

One day before my TOEFL and you didnt fulfill the 24 hours

Its been 24 hours since I took my practice exam which YOU SAY LITERALLY it should be scored by now. I have my actual TOEFL in exactly 8 hours, so your grading service is now useless for me (since you did not fulfill what you comited to do) therefore, I demand a refund.
Since, when I bought the test and also when I finished it, clearly said my results where going to be ready WITHIN the next 24 hours, and failed to warn about the possibility of any delay at all, I expect not to hear any excuses from you, since none of them would be acceptable without the previous warning.

jackoal
03/02/17

You graded at last second

Apparently you graded it as soon as I wrote that, so it was still still the 24 hours, I apologize for the inconvenients, thank you.

admin
DiKaKo
09/02/17

TOEFL grading

Hi, your test has been in process of grading. We cannot grade for a minute or two. Grading a writing section takes at least 30 minutes so by the time you wrote your test was in process of grading. In this case we we at the very limit of 24 hours. The speed of grading depends on the number of tests we have at the moment. In most cases we manage to grade shortly but in your case it was at the limit.

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