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ETS TEOFL password assistance not working

anon.
PoohBear4ever
07/06/15

ETS TEOFL password assistance not working

Hi there dear techies,

I'm in a bit of a jam here and could use some expertly assistance. I'm feverishly trying to log in to my ETS TOEFL account, which I created about 2 years or so ago. I'll admit my password is long forgotten since then. I have made multiple attempts to get it back through the Password Assistance option. Thus far I have drawn a blank every single time. The username has got to be right as it appears on my TOEFL account information email. It seems like the link might be malfunctioning or something... Because of this little glitch, I've had to push the exam date back yet another 2 weeks. So this is getting to be a problem... I would have created a new account but it won't let me. Ugh !
Is there any way you people can check that ? And let me know whatever it is that I'm not doing properly ?

I look forward to hearing back from you ! Thank you !
Best regards,

admin
DiKaKo
08/06/15

ETS TOEFL password assistance

Dear PoohBear4ever,
Unfortunately, a lot of people have the very same problem and they are writing to us in a search of help. However, we are not related in any way to ETS and we can't communicate with them using internal channels. I suggest that you try to write an e-mail directly to them. There should be somewhere an e-mail address provided or contact form option.

I also suggest that you try once again with the password assistance using a different browser. Sometimes links work on one browser but they don't on another. If you don't receive an e-mail, check your spam folder, maybe it ended up there.

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